📦 Artwork

We don’t accept returns or offer refunds. That said, we stand by our work! If your artwork arrives damaged, we’ll gladly send a replacement. Email photos of the damaged item to hello@alanstenbackphotography.us within 10 days of receiving it.

📸 Workshops & Retreats

A deposit secures your spot and is non-refundable. Full payment is due before the retreat. Once your deposit is made, we’re happy to work with you on flexible payment options—split payments, bulk payment, or whatever helps you plan.

If you cancel:

• Well in advance of the retreat: we refund any payments made beyond the deposit.
• Closer to the retreat: we refund a portion of payments beyond the deposit, or you can apply the full balance as credit toward a future retreat.
• Within the final payment window: the deposit and full payment are non-refundable; however, if you’re unable to attend for any reason we’ll issue credit for the balance to be used on a future retreat.

If we cancel the retreat for any reason: you receive a full refund of all payments beyond the deposit, or we can transfer your full payment to a future retreat. Your deposit always secures your spot on a future, rescheduled retreat.

🌩️ Weather

Weather happens—everywhere. Even in tropical paradise, conditions can shift quickly. Our schedule is flexible and designed to adapt, with opportunities to shoot in different light and mood. No refunds are issued due to weather-related changes or limitations, but you’ll still gain valuable experience, instruction, and creative opportunities regardless of conditions.

📍 Travel & Transportation

You’re responsible for your own travel, including:

• Airfare or transportation to the workshop location
• Airport transfers and local travel unless otherwise noted

We’ll provide guidance and suggestions, but travel logistics are up to you.

🛡️ Travel Insurance

We strongly recommend purchasing travel insurance with trip cancellation coverage. This protects you in case of illness, injury, weather delays, or other disruptions. Refunds won’t be issued for travel-related issues, so having coverage is smart.

⚠️ Risk & Liability

By signing up, you acknowledge that outdoor photography workshops and retreats can include:

• Hiking at high elevation
• Rugged terrain, cliffs, and coastal areas with rough waves
• Low-light conditions
• Exposure to unpredictable weather and wildlife
• Remote locations without immediate access to emergency services

You accept full responsibility for your own safety, health, and equipment, and release the following from any liability for injury, illness, loss, or damage:

• Alan Stenback
• Gina Stenback
• Alan Stenback Photography
• Stenback Digital Media Ltd
• Roam With Us
• Workshop assistants and affiliated partners

You also confirm you’re physically capable of participating and have disclosed any relevant health conditions.

📷 Media Release

By participating in any workshop or retreat, you grant permission to Alan Stenback, Gina Stenback, Alan Stenback Photography, Stenback Digital Media Ltd, and Roam With Us to use photographs or video of you taken during the event for marketing, promotional, and educational purposes—across all media formats including web, social, print, and advertising.

This also includes any images you voluntarily share with us after the event. You waive the right to compensation or approval for use of your likeness or submitted images.